Use case · Healthcare AI

AI for clinics: medical scribes and patient intake

How AI takes intake and note-writing off doctors without taking decisions away from them: patient interviews, transcription, style-matched notes and sign-off.

01What it does

Intake before the visit

Patients answer on their phone at home, by chat or a short form. No app and no password.

Transcription during it

The consultation is transcribed while the doctor listens, in English and Dutch.

Notes in the doctor's style

A draft note in under a minute, written the way that doctor writes, ready to review.

Risk checks on the practice's rules

Answers are checked against the doctor's own checklist, and the riskiest patients come first.

Who it's for

Specialist clinics

Notes drafted in each doctor's own style, so consultations go back to the patient.

Anesthesia practices and surgery centres

Pre-surgery screening without phoning every patient one by one.

Telehealth practices

Patients complete intake on their phone before a remote visit.

Health-tech founders

A first clinical AI product that doctors will sign their name to.

02How a production version works
  1. 1

    Link

    The patient gets a link by text or email.

  2. 2

    Answers

    They answer the doctor's questions, with follow-ups when an answer needs more detail.

  3. 3

    Checks and transcript

    Answers are checked against the practice's rules, and the visit is transcribed.

  4. 4

    Draft

    The AI drafts the note or the report. Suggestions are kept apart and marked as suggestions.

  5. 5

    Doctor signs

    Nothing reaches the record or the surgeon until a doctor has read and signed it.

03What to get right

The details thatdecide adoption.

01
The doctor signs

Drafts stay drafts. Once signed, the report is locked, so the surgeon sees exactly what was signed.

02
Safety without the AI

In PreOp Screen the risk checks are the doctor's own rules. Switch the AI off and the same warnings appear.

03
“Not sure” is an answer

Unsure patients pick No when forced. A third answer turns doubt into a follow-up instead.

04
One style per doctor

A note in the wrong style gets rewritten, and the time saved is lost.

04In practice

What to prepare before a healthcare AI project

Clinical AI projects move fastest when the clinic's own knowledge is written down before the build starts. The AI is only as good as the rules and examples it is given.

  • The questions you ask today. Your intake forms and the follow-ups staff ask by phone.
  • Example notes. A handful of real, de-identified notes from each doctor, so drafts match their style.
  • Your rules, in plain English. PreOp Screen started from the doctor's guidelines: 234 checks, each reviewed and approved by her before use.
  • Who signs what. Which outputs need a doctor's signature, and what is locked after signing.
  • Hosting and agreements. Where patient data may live and which agreements, such as a BAA, are needed.
05Cost and timeline

What it coststo build.

Published price ranges, fixed before work starts. Use the estimator for your own project, or see all pricing →

OptionPriceTimeline
Launch: one feature on your own forms or notes$4,9002–3 weeks
Product: a clinical tool with admin and integrations$12,0004–6 weeks
Custom: multi-practice platformFrom $25,000Quoted per scope
Step 1 · Pick a package

An AI product your customers or team use every day.

Step 2 · Add parts
Integration$2,000 each · CRM, calendar, EHR, ERP, POS or booking system0
Extra feature$2,000 each · On Product and Custom builds0
Voice and phone channel$3,000 once · Realtime voice agent on your phone number
Extra language$500 each · For example English and Arabic0
Mobile app$15,000 one platform · iPhone or Android
Your estimate$12,000
Or 12 monthly payments, 0%$1,000/mo
Product (MVP)$12,000
TimelineAbout 4–6 weeks
Confirm on a call →

Prices from our published list. We confirm the final, fixed price on one call. Running costs such as AI models, hosting and phone minutes are paid to those providers directly.

See the service in detail →

Common questions

Does the AI make medical decisions?

No. In Esperwise and PreOp Screen the AI collects, organises and drafts. Suggestions are marked as suggestions, and nothing reaches the patient record or the surgeon until a doctor has reviewed and signed it.

Is it HIPAA compliant?

Both were designed with HIPAA in mind: role-based access, and patient data protected in storage and in transit. Full compliance also depends on hosting agreements and the practice's own processes, which we set up with each client.

Why not use a generic AI scribe?

Generic notes do not sound like the doctor, so they get rewritten by hand and the time saving disappears. Esperwise learns from each doctor's own example notes and drafts the way they write.

Do patients need to install an app?

No. In PreOp Screen patients get a link by text or email and fill in the form on their phone in about three minutes, with no app and no password.

Which languages are supported?

Esperwise transcribes consultations in English and Dutch and can write notes in either.