Use case · AI voice agents
AI voice agents and AI receptionists
What an AI voice agent does, how a production one works, and what to get right: response time, booking, spam screening and owning the pipeline.
Answers every call
Day and night, on the first ring, including the evening and weekend calls that used to ring out.
Takes real actions
Checks the calendar, books the slot and texts the confirmation and a form, while the caller is still on the line.
Screens the noise
Flags robocalls and spam with a confidence score, so the front desk only sees calls worth its time.
Interviews, not only answers
The same engine runs structured interviews, such as screening job applicants in German at any hour.
Who it's for
Clinics and dental practices
Evening and weekend calls booked straight into the calendar instead of ringing out.
Med spas and home services
Calls answered while the team is with a client or out on a job.
Employers and job boards
Applicants screened by phone or in the browser, at any hour, in their own language.
Anyone on a per-minute platform
Businesses whose voice-AI bill grows with every call they take.
- 1
Phone line
The call arrives over Twilio or SIP and audio streams in real time.
- 2
Realtime voice model
OpenAI Realtime or Gemini Live listens and speaks. The same agent runs on both.
- 3
Orchestration
Our own core handles the persona, guardrails, spam classifier and tool calls.
- 4
Actions
Calendar booking, SMS confirmations and forms, called as tools during the conversation.
- 5
Console
Every call with its transcript, the bookings made and the spam blocked.
The details thatdecide adoption.
Under three seconds round trip is where callers stop noticing they are talking to software.
Typical voice-AI platforms charge $0.05–0.09 a minute on top of model and phone costs. Owning the pipeline removes that line.
Running the same agent on two realtime providers turns switching vendors into a configuration change.
For clinics, hosting and agreements have to be ready for patient data: HIPAA-ready, with a BAA.
What a voice agent connects to
The voice is the visible part. Most of the build is the connections that let the agent do something useful while the caller is still on the line.
- Your phone number. Calls arrive over Twilio or SIP, so the business keeps its existing number.
- Your calendar. The agent checks open slots and books the one the caller picks.
- Text messages and forms. A confirmation and a short intake form go out by SMS during the call.
- Your CRM. New callers and bookings are recorded where the team already works.
- A console. Every call with its transcript, the bookings made and the spam blocked, in one place.
Production deployments go live in 2–4 weeks with the phone number, calendar and CRM connected. A fuller product, with a live console, spam screening and analytics like VeraVoice, typically takes 4–8 weeks.
What it coststo build.
Published price ranges, fixed before work starts. Use the estimator for your own project, or see all pricing →
| Option | Price | Timeline |
|---|---|---|
| AI receptionist (Launch + voice channel) | $7,900 | 2–3 weeks |
| Voice agent with booking, CRM and console | From $15,000 | 4–6 weeks |
| Multi-location or multi-language voice platform | From $25,000 | Quoted per scope |
An AI product your customers or team use every day.
Step 2 · Add partsPrices from our published list. We confirm the final, fixed price on one call. Running costs such as AI models, hosting and phone minutes are paid to those providers directly.
Our self-hosted voice stack typically runs 60–80% cheaper than per-minute platforms at volume, because you pay only for compute and telephony. Your own numbers decide the real figure.
Common questions
How long does it take to build an AI receptionist?
VeraVoice deployments typically reach production in 4 to 8 weeks. Most of that time goes into the calendar and phone integrations and into tuning how the agent handles real callers.
What does an AI receptionist cost to run?
The client pays for the AI model and the phone line directly. Because we own the voice pipeline there is no platform fee per minute on top, which typical voice-AI platforms charge at $0.05–0.09 a minute.
Does it work in other languages?
Yes. Language, accent and tone are settings. VeraVoice is set up for English, Arabic and Spanish, and the same engine interviews job applicants in German for Recruiting NOW.
Can it handle patient data?
VeraVoice is HIPAA-ready, with a BAA available and hosting in the US and Saudi Arabia.
Can it book appointments directly?
Yes. During the call it checks the calendar, offers open slots, books the one the caller picks and texts a confirmation.